Help

At Prime Winners we believe in "CARE" - Customers Are Really Everything. That's why we've made our Help section as easy and simple as possible. Please choose one of the issues below and review some of the Frequently Asked Questions (FAQ'S) that we have compiled for you:
  1. Games Information
  2. Deposit
  3. Cash Out
  4. Submit Documentation
  5. Technical Problems
  6. Bonus Policy
  7. The History of Scratch Cards
  8. Forgot Your Password
  9. Frequently Asked Questions (F.A.Q)
If you have any questions or concerns, please do not hesitate to contact the Prime Winners team, Just click on Contact Us
100% bonus Welcome Package:
  • Offer only applies to new depositing players.
  • bonus upon first deposit (min deposit : 10 GBP). Max. bonus: 200 GBP. Bonus must be wagered 35x.
  • Bets on different games contribute differently to the compliance of the wagering requirements. Please read Wagering policy.
  • Full terms and bonus policy apply